FAQ
LEATHER
We have the following leather finishes and colors:
Milwaukee leather: natural, black, chestnut, navy, green.
Italian leather: black, cream, red.
Crazy Horse leather: wheat and chestnut.
Mexican leather: natural, chestnut, green.
We have the following leather finishes and colors:
Milwaukee leather: natural, black, chestnut, navy, green.
Italian leather: black, cream, red.
Crazy Horse leather: wheat and chestnut.
Mexican leather: natural, chestnut, green.
If you are looking for distressed, vintage leather with a firm feel, you should go with Milwaukee leather or Crazy Horse leather. Italian leather is the most supple and is the right choice for those who is looking for soft leather. Mexican leather is durable and strong, able to withstand heavy usage and resist wear and tear. It features a minimal full-grain effect compared to other types of leather.
If you are looking for distressed, vintage leather with a firm feel, you should go with Milwaukee leather or Crazy Horse leather. Italian leather is the most supple and is the right choice for those who is looking for soft leather. Mexican leather is durable and strong, able to withstand heavy usage and resist wear and tear. It features a minimal full-grain effect compared to other types of leather.
Our products are made of naturally tanned leather that requires relatively little care. There is no need for frequent cleaning, and scratches or marks from daily wear and tear can be rubbed or polished out with a dry cloth. It only needs conditioning once or twice per year. Should your product get wet, remove any residual water immediately with a paper towel, pat loosely with paper and allow it to dry naturally. Please note that different leathers will wear differently and may change appearance over time.
Our products are made of naturally tanned leather that requires relatively little care. There is no need for frequent cleaning, and scratches or marks from daily wear and tear can be rubbed or polished out with a dry cloth. It only needs conditioning once or twice per year. Should your product get wet, remove any residual water immediately with a paper towel, pat loosely with paper and allow it to dry naturally. Please note that different leathers will wear differently and may change appearance over time.
PRODUCTS
All olpr. items are handmade in the USA in a small family workshop located in Mooresville, North Carolina.
All olpr. items are handmade in the USA in a small family workshop located in Mooresville, North Carolina.
All the refills for our leather covers come with lined paper. Unfortunately, we don’t have any other options for them. But it’s possible to order the cover only and use it with your own refill.
All the refills for our leather covers come with lined paper. Unfortunately, we don’t have any other options for them. But it’s possible to order the cover only and use it with your own refill.
Yes, any of our journals can be personalized.
Yes, any of our journals can be personalized.
Yes, it is possible to order the cover without the notebook. Please, contact us via email: info@olpr.com and we will make a custom order for you.
Yes, it is possible to order the cover without the notebook. Please, contact us via email: info@olpr.com and we will make a custom order for you.
All olpr. leather journals are refillable and can be reused with the same type of notebook. It is possible to order the refills on our website in the Journal Refills section.
All olpr. leather journals are refillable and can be reused with the same type of notebook. It is possible to order the refills on our website in the Journal Refills section.
All our leather journals come with one lined paper refill. It is also possible to order the additional refills on our website.
All our leather journals come with one lined paper refill. It is also possible to order the additional refills on our website.
We would be glad to consider your request for a custom cover for your notebook. Please contact us at info@olpr.com and provide the details.
We would be glad to consider your request for a custom cover for your notebook. Please contact us at info@olpr.com and provide the details.
Measure your wrist with flexible tape measurements just below the wrist bone, where you would normally wear the watch. That would be your wrist size. Then select the appropriate wrist size from our watch band size guide.
Measure your wrist with flexible tape measurements just below the wrist bone, where you would normally wear the watch. That would be your wrist size. Then select the appropriate wrist size from our watch band size guide.
All of our watch bands are made from two securely fastened pieces of leather, except for one watch band, the Nato Zulu Leather Watch Band 1 piece, which is made from a single piece of leather.
All of our watch bands are made from two securely fastened pieces of leather, except for one watch band, the Nato Zulu Leather Watch Band 1 piece, which is made from a single piece of leather.
Non-waxed aprons can be washed in the washing machine. Please use a low-temperature mode, avoid aggressive detergents, air dry only. Washing is not recommended for the waxed canvas aprons, as it will breakdown the wax. Only a simple spot clean with just water or mild soap is allowed in this case. To keep the non-waxed canvas apron looking good, it is better to wash it by hand as little as possible, and in cold water. Air drying is best.
Non-waxed aprons can be washed in the washing machine. Please use a low-temperature mode, avoid aggressive detergents, air dry only. Washing is not recommended for the waxed canvas aprons, as it will breakdown the wax. Only a simple spot clean with just water or mild soap is allowed in this case. To keep the non-waxed canvas apron looking good, it is better to wash it by hand as little as possible, and in cold water. Air drying is best.
Custom desk pad sizes are available. Please, contact us by email: info@olpr.com to check the price.
Custom desk pad sizes are available. Please, contact us by email: info@olpr.com to check the price.
No, our table mats come with no lining.
No, our table mats come with no lining.
The majority of our products are made to order and it takes approximately 1-5 business days for handcraft. Some leather bags and backpacks are processed and dispatched within up to two weeks. If you place your order on a weekend, we will start working on it on Monday or on the next working day. Please note the processing time can take longer during busy periods, like the time before Christmas.
The majority of our products are made to order and it takes approximately 1-5 business days for handcraft. Some leather bags and backpacks are processed and dispatched within up to two weeks. If you place your order on a weekend, we will start working on it on Monday or on the next working day. Please note the processing time can take longer during busy periods, like the time before Christmas.
Our items are machine stitched.
Our items are machine stitched.
PERSONALIZATION
Debossing is the process of imprinting a design onto the leather using a press form, while engraving is the process of burning a design into the leather with a laser machine.
Debossing is the process of imprinting a design onto the leather using a press form, while engraving is the process of burning a design into the leather with a laser machine.
We can engrave a company logo or other custom artwork onto the leather. You will only need to provide the image in vector format. The best files are black and white in any of the following formats: .ai, .tiff, .eps, or .pdf. The extra charge for logo engraving is $10.
We can engrave a company logo or other custom artwork onto the leather. You will only need to provide the image in vector format. The best files are black and white in any of the following formats: .ai, .tiff, .eps, or .pdf. The extra charge for logo engraving is $10.
Yes, it is possible. Please, contact us via email: info@olpr.com and we will make a custom order for you.
Yes, it is possible. Please, contact us via email: info@olpr.com and we will make a custom order for you.
Only Arial font is available for the debossing. The engraving can be made in any of the following fonts: Corsiva, Segoe Script, Alberto, Arial and Times New Roman.
Only Arial font is available for the debossing. The engraving can be made in any of the following fonts: Corsiva, Segoe Script, Alberto, Arial and Times New Roman.
Only the Arial font is available for embossing. Two size options are possible: For up to 3 symbols, the size is 36pt (10mm), all in UPPERCASE; for 4 symbols and more, the size is 24pt (7mm for UPPERCASE and 5mm for lowercase).
Only the Arial font is available for embossing. Two size options are possible: For up to 3 symbols, the size is 36pt (10mm), all in UPPERCASE; for 4 symbols and more, the size is 24pt (7mm for UPPERCASE and 5mm for lowercase).
Sure, we can add your engraving in bold / cursive. Just please add a note to your order.
Sure, we can add your engraving in bold / cursive. Just please add a note to your order.
There are no character limits for the engraving.
There are no character limits for the engraving.
We offer two font sizes for debossing. For engraving, the font size can be adjusted to any size.
We offer two font sizes for debossing. For engraving, the font size can be adjusted to any size.
The monogram is debossed onto the leather using the Arial font. We offer two different font sizes: Large and Small. The Large size is 36pt (10mm in height) with a 3-character limit and is available in uppercase only. The Small size is 24pt (7mm in height) with a 10-character limit and is available in both uppercase and lowercase.
The monogram is debossed onto the leather using the Arial font. We offer two different font sizes: Large and Small. The Large size is 36pt (10mm in height) with a 3-character limit and is available in uppercase only. The Small size is 24pt (7mm in height) with a 10-character limit and is available in both uppercase and lowercase.
It is possible. Please contact us right after you place your order, and we will send you a mock up before completion.
It is possible. Please contact us right after you place your order, and we will send you a mock up before completion.
RETURNS AND REPLACEMENTS
We accept returns and exchanges within 14 days of receipt. But custom and personalized items are considered a final sale. No returns or exchanges accepted. If something isn’t quite right with your personalized item, please contact us via email: info@olpr.com.
We accept returns and exchanges within 14 days of receipt. But custom and personalized items are considered a final sale. No returns or exchanges accepted. If something isn’t quite right with your personalized item, please contact us via email: info@olpr.com.
If you have purchased a non-personalized item, you can return or exchange it within 14 days of receipt. We will provide an exchange or refund once the item is returned to us. The item must have a proof of purchase and be in the same condition as when it was sent to you.
If you have purchased a non-personalized item, you can return or exchange it within 14 days of receipt. We will provide an exchange or refund once the item is returned to us. The item must have a proof of purchase and be in the same condition as when it was sent to you.
We are happy to help you with damaged items. Please email pictures, a brief description of the damage, and your order number to our email: info@olpr.com. We will follow up with next steps as soon as possible.
We are happy to help you with damaged items. Please email pictures, a brief description of the damage, and your order number to our email: info@olpr.com. We will follow up with next steps as soon as possible.
There may be some variation due to the nature of genuine leather and natural dyeing techniques. Each leather item will be slightly different, which contributes to its unique beauty.
There may be some variation due to the nature of genuine leather and natural dyeing techniques. Each leather item will be slightly different, which contributes to its unique beauty.
We use full-grain leather to make our items. This leather type is tanned with soluble natural dyes and comes with an aniline finish, with no surface pigment or coating. This makes full-grain leather the most natural-looking, but also more susceptible to scratching, fading and staining. Natural grain patterns, color variations as well as skin irregularities are inherent in the leather and are considered part of its natural beauty.
We use full-grain leather to make our items. This leather type is tanned with soluble natural dyes and comes with an aniline finish, with no surface pigment or coating. This makes full-grain leather the most natural-looking, but also more susceptible to scratching, fading and staining. Natural grain patterns, color variations as well as skin irregularities are inherent in the leather and are considered part of its natural beauty.
SHIPPING
Yes, we do ship internationally. Standard shipping takes from 14 business days. You can also order express shipping for an extra charge.
Yes, we do ship internationally. Standard shipping takes from 14 business days. You can also order express shipping for an extra charge.
Usually, shipping within the US takes 3-5 business days. International shipping takes from 14 business days.
Usually, shipping within the US takes 3-5 business days. International shipping takes from 14 business days.
You can order express or overnight delivery for an extra charge. Please, contact us at our email: info@olpr.com with your order number, if it has already been placed, or with the item you want to purchase and your zip code, and we will gladly provide the available express shipping options.
You can order express or overnight delivery for an extra charge. Please, contact us at our email: info@olpr.com with your order number, if it has already been placed, or with the item you want to purchase and your zip code, and we will gladly provide the available express shipping options.
Once your order has shipped, you will receive a confirmation email with your tracking number, so you can track your package.
Once your order has shipped, you will receive a confirmation email with your tracking number, so you can track your package.
If you notice an incorrect address in your order, please contact us via email at info@olpr.com with the correct shipping address. If your order has not yet shipped, we can still correct the address. If you have already received a shipping confirmation email with your tracking number, no changes can be made.
If you notice an incorrect address in your order, please contact us via email at info@olpr.com with the correct shipping address. If your order has not yet shipped, we can still correct the address. If you have already received a shipping confirmation email with your tracking number, no changes can be made.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Customs policies vary widely from country to country; you should contact your local customs office for more information.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Customs policies vary widely from country to country; you should contact your local customs office for more information.
We have a workshop, and you can visit us by appointment. Our workshop is located at 149 Cayuga Dr., Unit A-3, Mooresville, NC. Please contact us to schedule an appointment.
We have a workshop, and you can visit us by appointment. Our workshop is located at 149 Cayuga Dr., Unit A-3, Mooresville, NC. Please contact us to schedule an appointment.