info@olpr.com

Worldwide Shipping

Payment, Shipping and Returning for olpr. Items

PAYMENT

All items offered for sale by OleksynPrannyk LLC are handmade to order and require 100% payment before production.

The payment can be processed with one of the following options accepted by the seller: Paypal, Amazon Pay, Shopify Pay, Credit Cards (Visa, MasterCard, Discover, Americal Express).

You can select the convenient option at the checkout.
No matter what option for the payment you select at the checkout, your purchase transaction information is securely protected.

Please note: any customs duties and import taxes must be paid by the recipient. We do not take responsibility for customs and import taxes that may apply as well as for delays due to customs.

Should there be any question considering the payments, please contact support team for further information.

SHIPPING

Domestic Shipping:

All products to be delivered within the USA are shipped with USPS with tracking number included. Shipping within the USA takes 3-5 business days. It is possible to order different post service and shipping method through the custom request.

For further details, please, contact the support team. Should there be any delay on the part of post service we do not take responsibility for it.

International Shipping:

We do ship internationally. All packages are shipped with USPS First Class Int shipping method. This service does not have tracking option once the package moves outside the USA. Other type of shipping can be ordered in a custom request. Delivery time varies depending on the destination and local custom laws.

Average time for the international delivery is from 10 business days. Should there be any delay on the part of post service or product loss due to customs issues we do not take responsibility for it.

Please keep in mind possible delays in pre-holiday periods and place your orders in advance to receive leather goods on time. Carriers may perform poorly before main holidays.

REFUNDS AND EXCHANGES

We take pride in the products we offer and do our best to deliver only pleasant experience to the client as well as good service.

However, in case the item received fail your expectations in any way, please contact us within the first 48 hours after reception. You can return the item for refund or exchange within 14 days from the day your order was delivered, count starts from the official date provided by the shipping service.

To be eligible for a return the item must be received by us in its original condition before any exchange or refund can be issued. Shipping fees are not refundable. Products with monogram, embossing or otherwise personalized as well as custom items are not eligible for return, exchange or refund.

Exchange:

If the defect was confirmed and item was accepted for replacement the purchase should be sent to the following address: OleksynPrannyk 145 Silverspring Pl Mooresville NC 28117
We kindly ask you to provide return tracking number to facilitate the process.


Returns and Refund:

If approved for the refund order should be returned to us although exceptions may apply. All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Upon processing of the returned item your account will be credited for the original amount that was paid for the item.

Any product that has been damaged, is not in its original packaging, has packaging that has been worn beyond simply opening the product, will not be refunded. Personalized items and items made for custom requests are not accepted for refund. Once the return is received please allow from 14 to 30 business days to process the refund.


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