Our goal is to provide all of our customers with a pleasant experience from the first visit to our website, to the moment the ordered products are received. We aim to deliver high quality products as well as exceptional customer service.
If for any reason, the item you received does not meet your expectations in any way, contact us within the first 48 hours after receiving. You can return the item for a refund or exchange your item within 14 days from the day your order was delivered (the date provided by the shipping service).
Shipping fees are non-refundable. Products with debossing, laser engraving, or any other personalization, as well as custom items are not eligible for returns, exchanges, or refunds.
After you have contacted us and the item was accepted for a refund or replacement, the order should be returned to us as soon as possible. Please send it to the following address: