When looking at forming a successful business, the Christina Tosi Milk Bar is a fine example of what’s needed. One of the most successful bakeries in the US, Milk Bar has become a key part of the weekly eating program for Americans up and down the country.
Indeed, the Milk Bar restaurant has become one of the most popular brands of its kind across the globe. How, though, has this restaurant managed to form such a rich bond with its customers? What do they do that makes them stand out so? While there are many different aspects to their success, the overall branding of the Christina Tosi Milk Bar is up there.
Indeed, their famous restaurant uniform and restaurant apron get-up for staff are instantly recognizable. It’s part of that style that immediately makes you notice a member of their staff. Whether standing in front of you in the line to seeing them walking to and from work, it stands out a mile away.
From the awesome Netflix movie about Milk Bar to their tremendous baked goods, though, what else other than the instantly recognizable staff attire makes Christina Tosi Milk Bar stand out so?
A Rich History
Despite not even being a decade old, formed in November 2008, Christina Tosi Milk Bar has exploded into an enormous enterprise. As part of the wider Momofuku group under David Chang, Milk Bar is up there with some of the best desserts in the country.
From their awesome baking classes held in Williamsburg to their baked goods that can be found in so many nations, they established decades of goodwill in less than a single decade. Indeed, the founder, Christina Tosi, worked at places such as Bouley before moving into the creation of her own restaurant.
That rich history, though, is as rich as the baked goods they make. When she started out at Momofuku as a food safety consultant, she noticed there was a stark lack of dessert items to speak of on the menu. Creating a range of homemade desserts, Chang was impressed enough to demand that she recreate them for a dinner service to come.
So, when they decided to upscale Momofuku, Tosi suggested they create a bakery where she could create these cakes. In a short period of time, she was up and running and soon became a recognized name in the industry.
Her history as a developer of such an exciting experience is part of the reason why the Christina Tosi Milk Bar has exploded so much. From a pure accident to creating a wonderful venue for the development of amazing baked goods, Milk Bar’ secret to success is its ability to innovate.
After all, if it was not for Tosi herself making such an effort to be noticed, the Milk Bar would never have become a thing after all. That determination is part of the business's day-to-day operations, and plays a key role in their rapid growth worldwide.
An Inventive Streak
Of course, another reason why the Milk Bar restaurant does so well is their innovation. As mentioned above, Tosi herself forged this business idea by bringing in some very irresistible and unconventional baked goods. It’s this desire to go outside of the norm that helps them to stand out as such a major institution when moving forward.
Precision is key of course, with everything measured to the very gram. This helps to make sure that there is always a hugely specific level of discovery, ensuring that every single mixture is just right. Even with the slightest miscalculation, it can create food that is entirely different to what they would have normally expected. The recipe and the instructions are hyper-specific, too.
While other groups might try to mass-produce to a basic, allowing-for-error style, Christina Tosi Milk Bar is totally different. For things like their Bagel Bombs, the level of precision needed for everything from kneading to hooking is essential.
The aim is to try and create familiarity. When you go to other bakers, you can find that a cake is tremendous one time, tedious the next. The Milk Bar aim is to create a uniform quality that comes through in every single version of the food. That’s part of their secret to success.
Instead of trying to find what corners can be cut without drastic problems at the end, Christina Tosi Milk Bar looks to find what key steps are needed for that refined, high-quality consistency overall.
Changing the Norm
Above all, though, the richness of success is changing the norm. Whether that means making sure their aprons are always of the same quality, but totally different to the competition, or developing a unique take on a classic dish, the Christina Tosi Milk Bar team does just that.
From being able to develop a whole new mish-mash of re-imaginings of popular dishes to creating something special, the Christina Tosi Milk Bar secret is that unique innovation. From the compost cookie to the crack pie, many of their most popular dishes are unique takes on the old original style.
If you were to watch the Chef’s Table: Pastry documentary that covers Christina Tosi Milk Bar, you’d see what we mean. There’s a specific scene when Christina herself tries out a new form of blueberry jam, and it provides a small but crucial insight into how they develop some of these tremendous dishes.
Part of that desire to change is to leave behind the desire for measurements. After all, until there is a recipe that pleases anyone, it can be hard to put locks on the creativity. Their aim is to make it total free-from until there is a clear developmental path to follow alongside. That, then, can create a much more harmonious end product. If you want to know what makes the success of Christina Tosi Milk Bar so specific, then, simply try out their goods.
From wonderful recreations of old favorites to something entirely new, their secret to success is a classic blend of combining experimentation with consistency towards excellence.